Shipping & Refund Policy

We proudly offer FREE USA shipping!

Please note that we require 1 to 2 working days on average to fulfill your order before dispatching it.  Rest-assured we are doing everything in our power to get your order to you as soon as possible!  Once your order is dispatched, depending on your state or region, estimated delivery time is between 2 to 6 business days.  Please consider any holidays that might impact delivery times.

For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available.  So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.

Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package.  

Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address.  Please contact us immediately at [Your contact detail] if you believe you have provided an incorrect shipping address.

 

 

Refund:

We proudly offer a 30-day no-questions-asked refund guarantee for all payments

How will I get my refund?

By default, purchases will be refunded to the payment method used to make the purchase, but this may not always be possible depending on the payment method. You and us may also agree that the refund be issued by alternative method. Please note the amount of time for the refund to process is dependent on your payment method.